Warranty And Returns
Please contact our customer support (customerservice@mclarencustomgrills.com) for any warranty or return related issues. Warranty claims are only subject to manufacturer defects. Claims do not include negligent damage or misuse by the customer.
Portable Football grill
- Cookbox - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
- Stainless steel burner tubes - 5 years, no rust through/burn through
- Stainless steel cooking grates - 5 years, no rust through/burn through
- Stainless steel Flavorizer bars - 5 years, no rust through/burn through
- Lid assembly - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
- Stainless steel cooking grates - 5 years, no rust through/burn through
- All remaining parts - 2 years
Baseball Grill
- Charcoal Bowl, lid, and center ring - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
- Wood Handle - 5 years, excluding fading or discoloration
- All remaining parts - 2 years
Basketball grill
- Charcoal Bowl, lid, bottom base and center ring - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
- Wood Handle - 5 years, excluding fading or discoloration
- All remaining parts - 2 years
Dual Surface Grill
- Metal charcoal bowls, and steel cooking grates - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
- Wood Handle - 5 years, excluding fading or discoloration
- All remaining parts - 2 years
Ceramic Grills
- Ceramic base and grill components - 3 Years (2 years paint excluding fading or discoloration)
- Metal, Stainless Steel and Cast Iron components including the metal bands, hinge mechanism, cooking grid, fire grate, upper vent cap and lower draft door - 5 years
- All remaining parts - 2 years
Accessories
- All accessories - 1 year