Warranty And Returns

Please contact our customer support (customerservice@mclarencustomgrills.com) for any warranty or return related issues. Warranty claims are only subject to manufacturer defects. Claims do not include negligent damage or misuse by the customer.

Portable Football grill

  • Cookbox - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
  • Stainless steel burner tubes - 5 years, no rust through/burn through
  • Stainless steel cooking grates - 5 years, no rust through/burn through
  • Stainless steel Flavorizer bars - 5 years, no rust through/burn through
  • Lid assembly - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
  • Stainless steel cooking grates - 5 years, no rust through/burn through
  • All remaining parts - 2 years

Baseball Grill

  • Charcoal Bowl, lid, and center ring - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
  • Wood Handle - 5 years, excluding fading or discoloration
  • All remaining parts - 2 years

Basketball grill

  • Charcoal Bowl, lid, bottom base and center ring - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
  • Wood Handle - 5 years, excluding fading or discoloration
  • All remaining parts - 2 years

Dual Surface Grill

  • Metal charcoal bowls, and steel cooking grates - 5 years, no rust through/burn through (2 years paint excluding fading or discoloration)
  • Wood Handle - 5 years, excluding fading or discoloration
  • All remaining parts - 2 years

Ceramic Grills

  • Ceramic base and grill components - 3 Years (2 years paint excluding fading or discoloration)
  • Metal, Stainless Steel and Cast Iron components including the metal bands, hinge mechanism, cooking grid, fire grate, upper vent cap and lower draft door - 5 years
  • All remaining parts - 2 years

Accessories

  • All accessories - 1 year